Customer Success Manager
I explore how things work, why they break, and what small changes can create outsized impact. Whether it's a product flow, an email experiment, or an everyday inconvenience, I enjoy turning curiosity into clean, workable solutions.
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Experience
Customer Success Manager
Mailmodo
- •Manage onboarding for India and ROW clients by understanding unique business needs and providing tailored, high-impact email marketing solutions
- •Drive adoption by assisting with product integrations, delivering strategic guidance, and ensuring seamless communication between technical and non-technical stakeholders
- •Collaborate cross-functionally with product and support teams to quickly resolve client issues and provide feedback for continuous platform improvement
Founder's Office
Infigo Eye Care
- •Shadowed the Founder across strategy, marketing, and operations, contributing to experiments that improved patient awareness and acquisition.
- •It was a high-learning role that shaped how I think about users, growth, and building things from first principles.
Salesforce Development Apprenticeship
PwC India
- •Selected for PwC's Cloud Technology Development Program (CTDP 2.0) receiving training on Salesforce and cloud technologies
- •Applied Salesforce skills to real-world projects and industry-specific challenges
Co-founder
Avasify
- •Led product development, creating a web application for property management
- •Managed cross-functional teams, launching the Avasify platform on time with high quality
- •Spearheaded go-to-market planning and engaged with early-stage investors to explore fundraising opportunities
Projects
Avasify
Avasify is a cloud-based platform designed to simplify property and tenant management. It helps organize property details, track leases, manage tenants, and streamline day-to-day real estate operations in one centralized system.
Pune Pulse
One-stop complaint-resolution platform. Built full-stack, camera-first reporting with geotagged photo uploads, unique tracking tokens, email notifications, and admin/worker dashboards to streamline issue resolution.
PPE Kit Detector
Real Time PPE KIT Detector using Yolo. Developed a real-time system to detect missing PPE and alert for compliance, enhancing workplace safety.
Web & App Stationary Mart
Built integrated mobile and web platforms for efficient product management and seamless online shopping experience
Skills
Technical
Soft Skills
Education
Vellore Institute of Technology, Chennai
B.Tech Computer Science and Engineering
CGPA: 8.16
Dr. Kalmadi Shamrao Junior College, Pune
Higher Secondary School
XII: 83.3%
Dr. Kalmadi Shamrao High School, Pune
Secondary School
X: 82.6%
Achievements
Samsung Metaverse Prism Finalist
Proposed an immersive real estate experience using XR, selected among top 20 nationwide from 2000+ teams
State-level Badminton Representation
Represented Maharashtra at the national championships after securing top 15 rank in state-level tournaments
Volunteering & Roles
Management Team Representative
Google Developer Student Clubs
2022 - 2024
Event & Planning Lead
PlaceXP
2023 - 2024
Incubation Team
NexSeed
2023 - 2024
Mensa Volunteer
Mensa India Chapter
2017 - 2019Certifications
Google Cloud Digital Leader
Google • Dec 2026
Cloud infrastructure and digital transformation fundamentals
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Get in Touch
Have a project in mind or just want to chat? I'd love to hear from you.